Call Center Operator
Brief information
City
DubaiExperience
min. 6 monthSalary
3500 AEDWorking hours
Candidate requirements
Experience as a Call Center operator in Recovery Company
Candidate responsibilities
1. Answer inbound calls in a timely and friendly manner from tenants
2. Evaluate problems and complaints of the tenants and enter in the system (CRM)
3. Assign complaints/work to the technician via work orders
4. Route calls to other team members whenever needed
5. Make relevant notes from customer interactions
6. Arrange vehicle and materials when needed
7. Complete call logs and reports
8. Maintain attendance sheets
10. Raising martial requisitions
12. Manage & update customer databases
13. Follow-up on customer calls
16. Keeping track of recovery cars.
About the vacancy
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796 PersonStart date
2024-05-24End date
2024-07-31Apply
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